News & Announcements

The Village recently launched Incredible Years® Parenting Groups at our Laurel Canyon location.

Incredible Years® (IY) is an evidence-based early-intervention series of workshops focused on helping mothers, fathers and caregivers learn effective parenting skills. In addition, the program fosters greater parental involvement in their children’s school, promoting students’ academic, social, and emotional skills and ultimately reducing or resolving conduct issues.

Three IY parenting groups meet each Thursday, with one of the four groups group conducted in Spanish. Currently, 16 children ages 4-8 are enrolled in the program. Each group session covers strengthening the parent-child relationship, reducing harsh discipline, and helping parents promote their children’s social, emotional, and language development.

Mayra and her son Charlie (not their real names) have attended each IY workshop since the program’s inception.

“I really like that The Village has a workshop for parents,” says Mayra. “In the group therapy, Charlie learns how to cope with his feelings. He’s getting better. It’s a work in progress.”

As children in the program learn, they receive tokens, which builds incentive to learn more — something Charlie appreciates. “We learn a lot about emotions and that we need to listen to rules,” he says. “My favorite thing is getting tokens. When we get five tokens, we get a toy.”

Incredible Years® workshops have been a positive experience for both parents and children. As a reward for their progress, the groups recently enjoyed a pizza party. Some children have formed friendships and are bonding with others in their group.

The groups will wrap up the week before Thanksgiving, and a new round of IY workshops will begin in the new year. Since the program’s launch, three Village therapists have received training in the IY model, ensuring that Incredible Years® will continue enriching the lives of  Village parents and their children.

New Program Provides Mentored Internship Experience

We are pleased to announce the launch of our Mentored Internship Program and our first six interns from USC. The program reflects our commitment to fulfilling our strategic plan’s goal of being a “first-choice” agency for top-tier training in culturally affirming, trauma-informed social work and behavioral health care.

Funded by a Mentored Internship Program from the national organization Advocates for Human Potential, Inc., we recruited an initial group of six interns, all from the University of Southern California. They are Eunice Lee, Alani Romero, Amanda Sanchez, Vivianna Shields, Isabella Sos, and Lihn Vo.

In addition to gaining valuable experience in a social work/behavioral health care setting, the interns have received training in The Village’s recently launched Incredible Years® parenting program. Each intern has discovered new tools and knowledge that they will use to hone their professional skills and further their careers.

Lihn plans to stay in the community health field, focusing on non-profit organizations. “This internship has helped me so much,” she says. “I feel like I’ve really found my passion.” Lihn recently worked virtually with a 7-year-old who was dealing with phobias and severe anxiety. “Working virtually has actually been great,” she says. “He’s been able to overcome most of his fears.”

For Eunice, witnessing the results of The Village’s work with clients has been invaluable. “Seeing the impact on clients in such a short amount of time has been really meaningful for me,” she says.

Amanda expressed her appreciation for The Village’s emphasis on peer and parenting support. “I feel like one of the most unique things about the Village is having peer support specialists and parent partners. Having them makes it easier to connect with the kids. And I also enjoy having a wide array of exposure to different clients.”

Isabella has been impressed with The Village’s strong sense of community. “Everyone is very welcoming and willing to help,” she notes. “They teach and learn from one another. We have great supervision, and I feel like I can talk through anything. Overall, I feel comfortable and supported.”

For Vivianna, who plans to work primarily with children, the internship has been eye-opening. “It’s a whole new skill set for me,” she says.

Vivianna echoes the opinion of all six mentors: “Interning at The Village has really helped me grow and prepare for my career.”

Board Member Profile: Matthew Inouye, Change-Maker

Village Board member Matthew Inouye is well-acquainted with the societal pressures and obstacles many LGBTQ+ and unhoused youth face. Not so long ago, he was estranged from his parents and facing homelessness, sleeping on friends’ sofas while attending college.

Through a queer studies class, Matthew learned about The Village and visited our Drop-In Center for Youth Services. There, he took a shower, ate a hot meal, met the staff, learned how to access resources, and turned his life around. With his classmates, he later produced an acclaimed drag show. Not long afterward, he was invited to become an employment specialist at the Drop-In Center, helping other young people with urgent needs like his.

That was five years ago. Today, Matthew, who identifies with he/him pronouns, works at The TransLatin@ Coalition as Public Policy and Community Engagement Coordinator. In 2021, in recognition of his past work at the Drop-In Center, he was appointed to a Youth Representative position on The Village’s Board of Directors.

Matthew strongly praises The Village’s outreach efforts to attract and engage youth, especially those who identify as LGBTQ+. “The Village meets LGBTQ+ youth where they are in the community,” he says. “It’s so important to have people who identify as LGBTQ+ working for us. It makes our youth more comfortable, and we can better build rapport.”

Matthew is working with Village staff and other Board members to find even more effective ways to reach vulnerable youth. “I really like the promotoras [community health workers] model of doing outreach,” he says. “We need to physically bring more immigrants, LGBTQ+ community members, and people of color into spaces where people congregate for celebrations and other big events.”

Matthew is passionate about creating positive change in the historically under-resourced San Fernando Valley. “After living here for more than ten years, I’ve developed a real relationship with the streets I’ve walked on and the people I’ve spoken to,” he observes.

“At The Village, we are change-makers on a personal level to those who need it, and we are change-makers on a macro level regarding what we’re doing in the community. So if folks want to get involved or provide resources, time, and energy, they are investing directly in the lives of people who need it the most.”

“It’s been an interesting journey,” he continues. “As a member of the Board, I’ve gotten to know the organization on a deeper level, such as finances, new Village initiatives, and programs. I’ve been getting to know the other Board members, and it’s been a real pleasure. I feel privileged to work with The Village, and I’m proud to be a member of their Board.”

Our Drop-In Center: A Special Night For Youth

In June, The Village hosted its first-ever Youth Night Out. The event took place at The Village’s Drop-In Center for Youth Services and was open to young people across The Village’s programs and throughout North Hollywood and San Fernando Valley communities.

Youth Night Out drew some 300 participants, most of whom were new to The Village and were previously unaware of the services provided at our Drop-In Center. Attendees enjoyed a resource fair, live entertainment by local band Pio Gabriel, free In-N-Out burgers and Mr. Softee ice cream, and a drag show presented by local drag queens.

“Youth Night Out was a tremendous success and enabled us to engage with young people in a fun and casual environment,” says The Village’s CEO, Hugo Villa. “We want transition-age youth throughout the area to know we’re here for them and ready to help.”

Los Angeles County has one of the largest unhoused youth populations in the nation. And those who identify as LBGTQ+ or who are aging out of the foster care system are particularly vulnerable. Last year alone, The Village served 635 youth at its Drop-In Center.

In its continuing efforts to reach underserved youth and further engage the community, The Village will host more events, such as Youth Night Out. Check our website regularly for details or to learn how you can help support our youth services.

Annual Report 2021-2022

Stepping Up to Meet Community Needs

Dear Village Family,

We completed our 2022-2025 Strategic Plan just over a year ago. We are proud and excited about the important steps we have been taking since then to advance The Village’s life-changing programs and services in the coming years.

The three-year pandemic severely impacted the most vulnerable in our communities, and at The Village, we have redoubled our efforts to meet current and emerging needs. During the past year, we’ve worked to expand our capacity to deliver more bilingual, culturally affirming behavioral health services. We also provided a safe haven for homeless youth at our Drop-In Center in North Hollywood and through our leadership of the SPA 2 Youth Coordinated Entry System (YCES).

Our commitment to increasing our services is made possible by the unwavering commitment of the more than 130 incredible staff who comprise our program and service teams. Day in and day out, these dedicated professionals have gone above and beyond to ensure lifechanging outcomes for the thousands of children, youth, and families who depend on our services.

A primary goal of our Strategic Plan is the ongoing training and support of our incredible staff. Besides updating compensation and benefits to keep pace with rising costs, we are strengthening our trauma informed workplace. This includes ramping up our evidence-based behavioral health and social work training, especially for new employees. We are also building an agency-wide Wellness Program to help our employees manage the day-to-day stressors they face as service providers.

On the following pages, we invite you to learn about our programs and how we positively impact lives.

Sincerely,

Hugo C. Villa, LMFT
Chief Executive Officer

Irma Seilicovich, LMFT
Chief Operating Officer

CARF Accreditation Announcement

We are so pleased to announce that The Village Family Services, Inc. has been awarded a three-year renewal of accreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF) for the following programs:

  • Intensive Family-Based Services
  • Outpatient Mental Health Treatment
  • Prevention: Psychosocial Rehabilitation
  • Adoption
  • Foster Family and Kinship Care

This achievement is a clear indication of The Village’s dedication and commitment to improving the quality of services provided to the population we serve. 

This accreditation decision represents the highest level of accreditation that can be given to an organization and shows the organization’s substantial conformance to the CARF standards. An organization receiving a Three-Year Accreditation has put itself through a rigorous peer review process. It has demonstrated to a team of surveyors during an on-site visit its commitment to offering programs and services that are measurable, accountable, and of the highest quality.

Annual Report 2020-2021

Redefining Resilience

The past year has been difficult for people everywhere; however, throughout Los Angeles County, it’s been especially tough on the children, youth, and families we serve. The pandemic made reaching those who need us challenging yet vitally important. At the same time, we mobilized with people worldwide against racism and other forms of systemic oppression.

These realities compelled our Village to re-examine our own culture and practices. As a result, we have redoubled our efforts to strengthen our long-standing commitment to being a diverse, equitable and inclusive organization.

The previous year’s challenges also provided an opportunity for us to continue to learn, grow, adapt, and practice resilience.

In this impact report, we share stories of strength, partnership, and community-building. We proudly introduce Alisse, a young mother of three who came to our Drop-In Center for homeless youth and “rebooted” her life with help from The Village. You’ll also meet Arturo Ramos and Hector Flores, loving parents who worked with us to foster and adopt two little girls. And you’ll learn from Armen Youssefians, LMFT, our Senior Director of Mental Health Outpatient Services, about how our clients embraced telehealth during the pandemic.

We are optimistic about the year ahead and are fully committed to serving even more children and youth who are in urgent need of the services we provide. We thank you for the vital role you play as a member of our family here at The Village. We couldn’t do what we do without you.

Welcome to our 2020-2021 impact report.

Hugo C. Villa, LMFT
Chief Executive Officer

Irma Seilicovich, LMFT
Chief Operating Officer

The Village Family Services welcomes three new board members

The Village Family Services Board of Directors is pleased to announce the addition of three new members beginning March 2022.

Scott Mills serves as General Manager of The Garland. A second-generation hotelier with more than 30 years of hospitality experience, Mills oversees all aspects of the iconic North Hollywood hotel. Since joining the team in January 2013, Mills has led the rebrand and major $28 million renovation of The Garland, which has resulted in an award-winning hotel recognized among the top 15 hotels in Los Angeles in Condé Nast Traveler’s 2015, 2016, 2017, 2018, 2019 and 2020 Readers’ Choice Awards.

“I am honored to be involved with such an impactful organization that can make such a positive impact on so much of our local community in need. As a new board member with The Village Family Services I look forward to helping bring  more awareness and support to some of LA’s most vulnerable youth and families.”- Scott Mills

Robert Lee Walters is owner of Leland Properties in Studio City, a boutique real estate firm specializing in client care and private celebrity clients. Walters’ has been named one of the Top 10 Brokers in the Studio City/Hollywood Hills area for the past 21 years. He has built a solid record of achievement and advancement through increasingly responsible real estate sales and customer rapport.

“I’m excited to be a part of The Village Family Services and work with them in serving the community as they transform families and individuals with support and useful resources. I love what they are doing and honored to be a part of it and I look forward to making a difference in the community.  I will strive to do my part in spreading the word and helping procure charitable contributions from businesses and individuals inside and outside my sphere.” – Robert Lee Walters

Matthew P. Inouye currently serves as a field liaison between the office of Representative Gomez and California’s 34th congressional district. Matthew is the Transitional-Aged Youth Representative on the board and has had lived experience as a former homeless youth. Matthew is a former client of The Village’s Drop-In Center and an advocate for the LGBTQ+ community.

“I look forward to voting on policies, creating plans of action, and collaborating with partners to positively affect the lives of our clients and community at large. The Village is a place where transformative change happens, and I plan on being part of it. As someone who started off as an employment specialist with the Drop-In Center, I hope to use my experiences to provide necessary input on how to improve the organization.”- Matthew P. Inouye

Annual Report 2019-2020

A Year Like No Other

The past year has challenged us to come together like never before to fulfill our role as an essential service provider. The rapid transformation that our dedicated staff made at the onset of COVID-19 enabled us to deliver uninterrupted services to children, youth and families who, during “normal” times, already faced significant adversity.

The impact of the pandemic, including record unemployment rates, economic hardship, school closures, and downturns in emotional health and well-being, could have paralyzed us in fear and chaos. Yet, together, we stood in strength and determination.

We made thoughtful yet fast-paced changes that touched every aspect of our agency-programs and services, our Drop-in Center for homeless youth, communications, operations, and even our board governance. We overhauled protocols and processes to ensure quality and safety, expanded our telehealth and technology capacity, and increased our proactive communication with our staff, clients and partners to ensure that we all stayed connected and coordinated.

We are honored to share our 2019/2020 Annual Report with you.

 Hugo C. Villa, LMFT
Chief Executive Officer  

Irma Seilicovich, LMFT
Chief Operating Officer

Hector’s Story

Hector’s Story

A Bright Future for Hector and His Family

When Hector was injured and lost his job, he and his family also lost their home. Hector sent his wife, son and four-year-old daughter Kimberly to live with relatives in Mexico. It took him three years to get back on his feet and send for his family.

Kimberly was seven when she returned to the U.S., a country and language that felt new, frightening and overwhelming. She became depressed, isolated, and her schoolwork suffered. At home, the tension of her parents’ frequent fighting had a crushing impact on Kimberly and her brother.

That’s when the panic attacks began – each more terrifying than the last. Hector watched helplessly as his daughter’s small frame trembled uncontrollably. He saw how Kimberly fought for breath, hyperventilating so severely that she often vomited. The attacks worsened, and Kimberly began to self-injure.

A frantic call for help led Hector to The Village Family Services and therapist Guadalupe Cervantes. Affectionately known as Lupe, she became the family’s stalwart supporter.

The Village provided critically needed intervention for the entire family. Lupe worked with Kimberly, employing behavioral interventions and an evidence-based practice model to treat her anxiety. Lupe also visited the family in their home, teaching family members conflict-resolution skills and ways to communicate more effectively. Under Lupe’s guidance, Kimberly regained her sense of well-being, and her panic attacks subsided.

Today, Kimberly is a well-adjusted, articulate fourth grader who loves to draw. She still has an occasional panic attack, but they are less severe. She and her family now have proven techniques that help them cope with everyday stressors.

thevillage-story-hector-2

I have tremendous appreciation for The Village for helping my family. My daughter is better. And I’m a better husband because of our therapy. They have given us a lot.

– Hector