FFA QA Specialist (Huntington Park and North Hollywood)
This position requires strong leadership, detail, and organizational skills, as well as the ability to work both independently and as a team. Following state, county and agency policies and protocols, ensures that the agency’s clinical records are complete and maintained according to practice guidelines. The position is responsible for monitoring, collecting and processing the closed chart within specified time frame at discharge.
This position requires the ability to work in a fast-paced, highly pressured, and changing environment. Must be able to maintain positive work relationships in a respectful and collaborative manner, while maintaining good communication to ensure others have necessary information.
1. Bachelor’s Degree Required
2. A combination of training and experience equivalent to 2 plus years that exhibit the knowledge, skills and abilities necessary to perform the essential duties of this position.
3. Knowledge of FFA programs and/or audit procedures preferred.
4. Working knowledge of Medi-Cal, /DCFS, HIPAA, Required proficiency with Excel.
Duties & Responsibilities:
All of the responsibilities listed below are considered essential functions of this position. Additionally, this position is expected to ensure that the core operating values and the strategic direction of the agency are adhered to.
Assemble and maintain client records. Review each chart for accuracy and completeness based on established protocols and communicates any deficiencies to the QA Director, as needed.
Organized and maintain permanent file storage area
Prepare and distribute reports based on practice guidelines
Train FFA and ITFC staff on usage of the Electronic Health Records System, documentation and data entry.
Participates in audits, monitors charts for all audits and perform quality audits on daily basis for the FFA, ITFC and Adoptions Programs.
Establish/reevaluate daily priorities and maintain communication w/ supervisor and co-workers.
Communicate with staff at all levels in regards to state, federal, and HIPAA regulations.
Travel to agency facilities to complete audits and file documentation if needed.
Monthly Home Inspections on an as needed basis.
Assist in developing and maintaining Quality Improvement systems.
Sensitivity to working with culturally diverse populations.
Ability to manage multiple, competing priorities successfully with guidance.
Attend staff meeting and supervision with QA Director.
Track Special Incident Reports (SIR) on the I-Tracker system.