Bridge Level Case Manager


The Bridge Housing Masters Level Case Manager reports to the TAY CES Regional Coordinator or their designee and will directly assist the team by providing TAY who are at risk of homelessness or homeless remain in current/locate suitable housing. Bridge Housing Masters Level Case Manager will provide Case Management for Crisis Housing participants, Bridge Housing Case Manager shall provide case management needed to assist the participant in self-resolving the participant’s housing crisis and make reasonable effort to diversion and reunification. Bridge Housing Case Manger will have knowledge of YCES and TAY homeless services in order to execute and navigate other supportive services.


Duties & Responsibilities:

Identifying and locating housing options suitable for TAY/Young Adult households as needed.

Bridge Housing Case Manager shall provide case management to ensure participants are linked and maintain linkage to assigned Housing Navigator, outside other service providers.

Bridge Housing Case Manager shall complete a Housing Stability Plan for participants that are not yet linked to a housing provider or Housing Navigator.

Bridge Housing Case Manager shall routinely document the content and outcome of case management meetings with participants in HMIS case notes.

Bridge Housing Case Manager shall routinely document the content and outcome of case management meetings with participants in HMIS case notes.


Connect with landlords and familiarize them with the RRH & TAY housing programs and community resources to assist both tenants and landlords in the event of potential problems leading to eviction.

Responsible for knowledge of and execution of TAY mainstream benefits, community wrap around services and referrals.

Will coordinate follow-through services with TVFS CES team attend Care Coordinated meetings as assigned.

As a member of the program case management team, will provide information, referrals, crisis intervention, and assistance with permanent housing placement to all participants and Case Managers.

Shall maintain appropriate records in accordance with Bridge Housing contract.

Meet and interview potential landlords.

Attend weekly & monthly housing community events as requested.
Attend and when needed conduct weekly staff meetings.

Attend regularly scheduled agency wide meetings, community meetings and other meetings as assigned. Conduct all functions in accordance with Agency guidelines, policies and procedures.
Comply with applicable certification requirements and ethics.

Arrange work schedule or required hours to the benefit of the Department/Program with the approval of immediate supervisor.


• Master’s degree from and accredited college or university.
• Minimum 2 years of experience working as a case manager with homeless population and possess knowledge of housing and other area resources.
• Must be proficient in record keeping tracking, maintaining, and reporting statistics according to program guidelines and requirements.
• Must have the ability to meet the physical requirements of this position.
• CES/LAHSA experienced preferred
• Bilingual (Spanish) preferred
• Database experience (HMIS) strongly preferred
• Familiarity with TAY and HUD programs
• Valid California driver’s license and insured automobile.


United States-North Hollywood

Job Schedule

F/T- P/T


Human Resources
Fax: 818-824-9996


The Village Family Services, 6736 Laurel Canyon Blvd., Ste. 200, North Hollywood, CA 91606 | Phone 818-755-8786
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