About Us

Mission

The Village Family Services mission is critical: protect children from abuse, preserve families and build a stronger, safer community for all.

Vision

The Village Family Services envisions a day where all children and youth are free of social, emotional, verbal and physical harm.

Core Operating Values

The following core operating values influence the culture and public image of The Village Family Services as an effective community-based organization serving a wide variety of individuals and families.

Impact – The Village Family Services is laser focused on improving the lives of those we serve thus providing measurable results and positive outcomes to those who access our programs and services.

Excellence – The Village Family Services strives for excellence in all its affairs. To ensure this, we pride ourselves in our commitment to hiring the best staff possible and providing them with competitive benefits and professional development opportunities.

State of the Art Practices – The Village Family Services aims for excellent, high quality, state-of-the-art, evidence-based approaches that our clients can always count on.

Leadership – The Village Family Services asserts itself for its expertise and commitment to safety and permanency for children and youth and is always yearning to learn, mentor and develop leaders from within.

Caring Attitude – The Village Family Services demonstrates compassionate support and concern for abused, traumatized, and/or neglected children and youth. As part of this caring attitude, we educate and inform clients and their families.

Responsiveness – The Village Family Services finds timely solutions that meet the needs and preferences of its clients through direct services or referrals to other providers.

Diversity – The Village Family Services understands that families are part of all races, ethnicities, incomes, genders, sexual orientations, gender identities, gender expressions, and religions; we seek to assist as many people as our financial resources support. We are committed to the highest standards of cultural competency within the agency and with our partners.

Partnership and Collaboration – The Village Family Services works with a wide variety of partners and advocates for quality service by all partners to meet the diverse needs of clients.

Financial Sustainability – The Village Family Services believes its work as an advocate and service provider will be needed for many years into the future. Therefore, we strive to deliver on our mission with thoughtful strategic choices that ensure we have sufficient financial resources.

Integrity and Accountability – The Village Family Services has the highest level of integrity in its administrative, service, and outreach activities; we tie these activities directly to our mission, and we maintain and report our records accurately. We are a prudent steward of the resources entrusted to us and adhere to strict quality assurance practices.

Underlying Service Assumptions

All of The Village Family Services programs, and the way we go about our work, are based on fundamental beliefs about the best ways to support children, youth and families. The Village Family Services believes:

• All people have equal rights.
• All people have strengths and assets.
• All children have the right to live free of abuse.
• It is possible to make a positive difference in the lives of children, youth and families.
• People’s health and safety are essential to effectively participate in their communities.
• Well-trained and motivated staff makes a difference in the lives of those we serve.
• Supporting clients and their families in their own advocacy efforts will yield long-term improvements in their quality of life and in our community.
• Children and families always come first.

The Village Family Services, 6736 Laurel Canyon Blvd., Ste. 200, North Hollywood, CA 91606 | Phone 818-755-8786
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